Principals' capability in challenging conversations: the case of parental complaints

Principals' capability in challenging conversations: the case of parental complaints

Robinson, VMJ ; Le Fevre, DM
Identifier: http://hdl.handle.net/2292/11378
Issue Date: 2011-05-10
Rights (URI): https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm

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DOI: 10.1108/09578231111129046
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