Promoting the meaningful use of health information for New Zealand consumers

Abstract

This New Zealand study surveyed consumers to gain an understanding of their health information requirements. Some 1783 questionnaires were available for descriptive statistical analyses. The internet was the third most preferred source of health information. Two thirds of participants had used the internet to access health information, because of the speed of access and to find information before going to the doctor. There was little awareness or use of existing New Zealand-based online health resources. The authors note that study implications include promoting existing resources and increasing the use of electronic communication between consumers and healthcare providers as these are currently underutilized.