A study of styles and outcomes in construction dispute negotiation

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dc.contributor.author Cheung, SO en
dc.contributor.author Yiu, Tak Wing en
dc.contributor.author Yeung, SF en
dc.date.accessioned 2015-03-05T20:32:14Z en
dc.date.issued 2006 en
dc.identifier.citation Journal of Construction Engineering and Management, 2006, 132 (8), pp. 805 - 814 (10) en
dc.identifier.issn 0733-9364 en
dc.identifier.uri http://hdl.handle.net/2292/24769 en
dc.description.abstract The adversarial nature of the construction industry contributes to the germination and manifestation of construction disputes. Negotiation between the disputants is most often the first attempt in getting disputes resolved. During negotiation, personality characteristics of the disputants affect their behavior and thus the outcomes. Understanding the negotiating behaviors and negotiation outcomes is therefore of both academic and practical value. This paper reports such a study conducted with construction professionals in Hong Kong. The Rahim Organizational Conflict Inventory-II was used to measure the negotiating styles of construction professionals. Taxonomies of negotiation outcomes were developed through a principal component factor analysis. Three functional and four dysfunctional negotiation outcomes were identified. Based on these results, the relationships between the negotiating styles and negotiation outcomes were examined by the use of the multiple regression analyses. The findings suggested that the use of obliging, dominating, and avoiding styles are less influential in achieving functional negotiation outcomes. However, integrating negotiating styles is found to be useful to achieve functional outcomes and the use of comprising styles is a practical approach in resolving dispute. These findings are therefore supportive of the notion of the contingent use of negotiating styles. en
dc.language eng en
dc.publisher American Society of Civil Engineers en
dc.relation.ispartofseries Journal of Construction Engineering and Management en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. Details obtained from http://www.sherpa.ac.uk/romeo/issn/0733-9364/ en
dc.rights.uri https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm en
dc.title A study of styles and outcomes in construction dispute negotiation en
dc.type Journal Article en
dc.identifier.doi 10.1061/(ASCE)0733-9364(2006)132:8(805) en
pubs.issue 8 en
pubs.begin-page 805 en
pubs.volume 132 en
dc.rights.holder Copyright: American Society of Civil Engineers en
pubs.author-url http://ascelibrary.org/toc/jcemd4/132/8 en
pubs.end-page 814 en
pubs.publication-status Published en
dc.rights.accessrights http://purl.org/eprint/accessRights/RestrictedAccess en
pubs.subtype Article en
pubs.elements-id 151095 en
pubs.org-id Engineering en
pubs.org-id Civil and Environmental Eng en
dc.identifier.eissn 1943-7862 en
pubs.record-created-at-source-date 2015-03-06 en


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