Third party interventions in construction dispute negotiation

ResearchSpace/Manakin Repository

Show simple item record Cheung, SO en Yiu, Tak Wing en Leung, EMY en 2015-03-16T22:42:06Z en 2005 en
dc.identifier.citation International Construction Law Review, 2005, 22 (4), pp. 503 - 517 en
dc.identifier.issn 0265-1416 en
dc.identifier.uri en
dc.description.abstract The increasing use of a third party to facilitate dispute resolution, especially in the construction industry, has drawn the attention of both academics and practitioners in trying to understand how the process works and succeeds. The techniques used by a third party in an assisted negotiation are often termed as interventions. In dispute negotiation, an amicable settlement depends on the desire of the disputants. In this regard, it has been suggested that the success or otherwise of a negotiation is influenced by the approaches taken by the negotiators. In these contexts, this paper reports a study that seeks to explore the impacts of intervention by a third party on construction dispute negotiation. To achieve this, six forms of intervention are identified from previous studies: (a) Reflexive (b) Contextual [Trust] (c) Contextual [Agenda] (d) Substantive [Press] (e) Substantive [Face-saving] and (f) Substantive [Suggestions]. Secondly, Rahim Organizational Conflict Inventory-II (ROCI-II) was used to identify negotiation approaches of disputants. The results showed that a dominating approach is generally applied under Contextual [Agenda], Reflexive, Substantive [Face-saving] and Substantive [Press] forms of intervention. The obliging and compromising approaches are generally applied under Contextual [Trust] and Substantive [Suggestions] interventions, respectively. The common use of the dominating approach is attributed to the entrenched confrontational behaviours of the construction industry. Moreover when a third party intervenes by enabling trust building and making suggestions, a more positive response will be obtained. en
dc.relation.ispartofseries International Construction Law Review en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. en
dc.rights.uri en
dc.title Third party interventions in construction dispute negotiation en
dc.type Journal Article en
pubs.issue 4 en
pubs.begin-page 503 en
pubs.volume 22 en en
pubs.end-page 517 en
pubs.publication-status Published en
dc.rights.accessrights en
pubs.subtype Article en
pubs.elements-id 151679 en Engineering en Civil and Environmental Eng en
pubs.record-created-at-source-date 2010-09-23 en

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