REDUCING UNCERTAINTY, COMPLEXITY AND AMBIGUITY IN THE FRONT END OF THE INNOVATION PROCESS: A CASE STUDY OF A PUBLIC RESEARCH ORGANISATION

ResearchSpace/Manakin Repository

Show simple item record

dc.contributor.advisor Callagher, L en
dc.contributor.advisor Finlay, H en
dc.contributor.author Stone, Tennille en
dc.date.accessioned 2015-12-21T01:05:22Z en
dc.date.issued 2015 en
dc.identifier.citation 2015 en
dc.identifier.uri http://hdl.handle.net/2292/27830 en
dc.description Full text is available to authenticated members of The University of Auckland only. en
dc.description.abstract The objective of this thesis is to investigate the sources of uncertainty, ambiguity and complexity in the Front End of Innovation in the forensic division at the Environmental Science and Research Institute in order to inform the design of a Front End of Innovation process for the division. The research questions that this thesis attempts to answer are: 1. What methods can be used to reduce uncertainty, ambiguity and complexity in the Front End of Innovation process? 2. Can the Front End of Innovation literature that is predominantly focused on private organisations, be used to inform the design of a specific Front End of Innovation process for a forensic division in a New Zealand Crown Research Institute? The Front End of Innovation affects the development and success of a new product or service; therefore attention to the activities and issues in this phase is critical. After a review of the extant literature on the Front End of Innovation, a case study was deemed the most suitable research protocol to answer the above questions. Semi structured interviews were conducted with ten participants from a range of roles across the Front End of Innovation within the division. The primary data collected from the interviews was analysed and triangulated with a document analysis in order to establish an overview of the Front End of the Innovation within the division. Analysis of the interviews identified issues under three overarching themes: the culture and context, funding, and process gaps. The identified issues contribute to uncertainty, ambiguity and complexity within the Front End of Innovation in the forensic division, and impact on the ability of the organisation to deliver on its research commercialisation objectives. These issues were used to consult the literature in order to design a specific Front End of Innovation process for the division. This research contributes to the Front End of Innovation literature by highlighting gaps in the Front End of Innovation literature, in particular regarding Public Research Institutes, and more specifically, Crown Research Institutes. The practical contribution of this research is the proposal of a process specifically for the forensic division of ESR. Given that publicly funded investment is scarce, improving operations within a publicly funded organisational is of national interest. en
dc.publisher ResearchSpace@Auckland en
dc.relation.ispartof Masters Thesis - University of Auckland en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. en
dc.rights Restricted Item. Available to authenticated members of The University of Auckland. en
dc.rights.uri https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm en
dc.title REDUCING UNCERTAINTY, COMPLEXITY AND AMBIGUITY IN THE FRONT END OF THE INNOVATION PROCESS: A CASE STUDY OF A PUBLIC RESEARCH ORGANISATION en
dc.type Thesis en
thesis.degree.grantor The University of Auckland en
thesis.degree.level Masters en
dc.rights.holder Copyright: The Author en
pubs.elements-id 514671 en
pubs.record-created-at-source-date 2015-12-21 en


Full text options

This item appears in the following Collection(s)

Show simple item record

Share

Search ResearchSpace


Advanced Search

Browse