Abstract:
The Australian Consumer Law (ACL) implemented a broad range of consumer guarantees modelled on New Zealand’s Consumer Guarantees Act 1993 (CGA). After the ACL came into force the CGA was amended and a new guarantee for the delivery of goods was introduced. Prior to the change a consumer in New Zealand had little redress if damage was caused during the delivery of goods or if goods were delivered late or failed to arrive. This article examines the new guarantee of delivery of goods in New Zealand and argues that Australian consumers may not have the same level of protection as their NZ counterparts, therefore the ACL requires amendment with the introduction of an express delivery of goods guarantee.
