Abstract:
The Research Support Services (RSS) team at the University of Auckland?s Libraries and Learning Services (L&LS) undertakes innovative approaches to engage with researchers in a changing landscape. Two research management systems, Research Outputs and the Research Repository, are embedded into different institutional processes and systems. A BiblioInformatics service is offered to individual researchers, providing guidance and advice for maximising research visibility and an automated platform is available for generating impact reports. Benchmarking reports are produced for senior management using various tools. New ventures include social media workshops and a collaborative effort with Architecture researchers to reconceptualise research outputs and impact.