Abstract:
Aim To uncover and appraise literature related to social media use in facilitating patient-provider interaction. Methodology A literature review was conducted using the meta-narrative method described by Greenhalgh. Findings The two most important meta-themes identified in this article are the historical context of Web 2.0 technology and facilitation of patient-provider interaction. Discussion The digital divide is an important concept that factors heavily when considering the efficacy of social media outlets with access to technology being presented as a significant barrier to social media utilization. Conclusion Based on the information uncovered in this literature review, it can be concluded that social media outlets are powerful tools and have the potential to successfully facilitate health care interaction.