A Conceptual Framework for a Navigational Support System for Construction Projects

Abstract

In a globalized and dynamic world, the construction companies that survive are those able to adapt rapidly and successfully to new conditions. Measuring the performance of construction projects dynamically helps companies survive. Despite more than twenty years of research into project performance measurement, none has explained how important it is to navigate and visualize project performance dynamically in different dimensions. Normally project performance is measured in more than one dimension, such as cost, quality, time, customer satisfaction, safety etc. Unlike in physical spaces, the distance between the target and the current position cannot be measured using tools such as the Euclidian metric. In this research we propose a framework to create a navigational support system to measure project performance in relation to benchmark targets, and consider the correlation between critical success factors in supporting project managers to take appropriate action to reach their goals.