Socio-cultural challenges in global software engineering education

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dc.contributor.author Hoda, Rashina en
dc.contributor.author Babar, MA en
dc.contributor.author Shastri, Yogeshwar en
dc.contributor.author Yaqoob, H en
dc.date.accessioned 2018-06-12T02:29:13Z en
dc.date.issued 2017-08 en
dc.identifier.citation IEEE Transactions on Education 60(3):173-182 Aug 2017 en
dc.identifier.issn 0018-9359 en
dc.identifier.uri http://hdl.handle.net/2292/37251 en
dc.description.abstract Global software engineering education (GSEE) is aimed at providing software engineering (SE) students with knowledge, skills, and understanding of working in globally distributed arrangements so they can be prepared for the global SE (GSE) paradigm. It is important to understand the challenges involved in GSEE for improving the quality and experience of educators and students. This paper reports the findings of an empirical study on the socio-cultural aspects of GSEE. A case study was conducted involving 14 participants from ten different universities in eight countries. The data was analyzed using grounded theory’s open coding procedure. The key contributions of this paper are the identification and description of seven dimensions of socio-cultural distance that caused several significant challenges in the courses: 1) language differences; 2) concept of time; 3) attitude toward grades; 4) assumptions about national culture; 5) differences in autonomy; 6) influence of the course lecturer; and 7) work habits. Recommendations from this paper that are expected to benefit GSEE educators and students include: cross-cultural orientation of students prior to the course; use of various strategies to support better comprehension of different English accents (e.g., speaking slowly, replaying recorded video messages, and text chatting); and educators familiarizing themselves and their students with the relevant GSE and GSEE literature. en
dc.publisher IEEE Education Society en
dc.relation.ispartofseries IEEE Transactions on Education en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. en
dc.rights.uri https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm en
dc.title Socio-cultural challenges in global software engineering education en
dc.type Journal Article en
dc.identifier.doi 10.1109/TE.2016.2624742 en
pubs.issue 3 en
pubs.begin-page 173 en
pubs.volume 60 en
dc.rights.holder Copyright: IEEE Education Society en
pubs.author-url https://ieeexplore.ieee.org/document/7755765/ en
pubs.end-page 182 en
dc.rights.accessrights http://purl.org/eprint/accessRights/RestrictedAccess en
pubs.subtype Article en
pubs.elements-id 645770 en
pubs.org-id Engineering en
pubs.org-id Department of Electrical, Computer and Software Engineering en
dc.identifier.eissn 1557-9638 en
pubs.record-created-at-source-date 2017-08-09 en
pubs.online-publication-date 2016-11-23 en


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