Abstract:
Many smelters are seeking for pathways to achieve breakthroughs in reducing energy consumption and increasing productivity for survival in difficult situations of high power cost and low metal price. Some smelters realize that transformational changes are required for them to progress to a desired future state. These changes can be implemented in one or more of many areas such as Operation procedures, Processes, Systems, Organisational structure, Culture, Work design and so on. Change often inevitably faces resistance from either individuals or groups of people. However, resistance is manageable. This paper discusses the aspects of change management and process management in some smelters during the implementation of changes in Operation and control systems. Implementation of changes including practice and operators' decisions during anode setting was selected as a case study. The results indicate the importance of work design modification and effective feedback in operational quality improvement.