Using a Visual Wiki for IT Knowledge Management

Show simple item record Chaffe, Tim en 2009-06-11T00:46:20Z en 2009-06-11T00:46:20Z en 2009 en
dc.identifier.citation Educause Australasia Conference 2009 Perth Australia. (2009) en
dc.identifier.uri en
dc.description EDUCAUSE Australasia 2009, Perth Western Australia. 3‐6 May 2009 en
dc.description.abstract The catch cry of John Zachman when talking about Enterprise Architecture is ‘Document, document, document, document.... {for as many times as possible until a deep breath and then) Document, document, document, document and document again’. This rallying cry fills a tertiary sector Enterprise Architect with foreboding daunted by the sheer amount of organisational information needed to constitute even a partially populated six by six dimension Zachman Framework. Forming and sustaining Enterprise Architecture (EA) is possible if authoring is distributed across an organisation. However existing EA diagramming and repository tools are aimed at EA practitioners and are not user or cost friendly for the general user populace. Treating EA as a form of IT Knowledge Management and using the Confluence Wiki has improved the capture of IT information within The University of Auckland. However as the volume of information has mounted, the ability to navigate and sustain the knowledgebase has decreased, and the demand for ‘simple diagrams showing everything’ was not satisfied by Gliffy plugins. Working closely with the Computer Science department of The University of Auckland, we have prototyped alternate ways of capturing IT information that allows visual navigation combined with the agility of Wiki’s aka ’The Visual Wiki’. en
dc.publisher Educause Australasia en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. en
dc.rights.uri en
dc.source.uri en
dc.title Using a Visual Wiki for IT Knowledge Management en
dc.type Conference Paper en
dc.subject.marsden Fields of Research::280000 Information, Computing and Communication Sciences en
dc.rights.holder Copyright: Educause Australasia en
dc.rights.accessrights en

Files in this item

Find Full text

This item appears in the following Collection(s)

Show simple item record


Search ResearchSpace