A systemic logic for platform business models

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dc.contributor.author Fehrer, Julia en
dc.contributor.author Woratschek, H en
dc.contributor.author Brodie, Roderick en
dc.date.accessioned 2018-12-06T01:08:29Z en
dc.date.issued 2018 en
dc.identifier.citation Journal of Service Management 29(4):546-568 2018 en
dc.identifier.issn 1757-5818 en
dc.identifier.uri http://hdl.handle.net/2292/44885 en
dc.description.abstract Purpose The purpose of this paper is to introduce a new business model logic, highlighting value processes in and properties of platform business models to inform business model thinking from a systemic and dynamic perspective. It challenges the idea of firms managing, influencing and controlling entire activity systems. Design/methodology/approach The study traces the evolution of different approaches to business models and assesses theories that explain value cocreation and systemic value capture to develop a new business model logic. Findings Business model thinking has evolved away from Porter’s value chain to a new logic based on open networks and platforms. This study develops a framework for understanding platform business models from a systemic perspective. Derived from service-dominant logic, this new business model logic responds to phenomena in contemporary business environments characterized by increasing connectivity and sociality among actors. en
dc.publisher Emerald Publishing Limited en
dc.relation.ispartofseries Journal of Service Management en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. en
dc.rights.uri https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm en
dc.rights.uri https://creativecommons.org/licenses/by-nc/4.0/ en
dc.title A systemic logic for platform business models en
dc.type Journal Article en
dc.identifier.doi 10.1108/JOSM-02-2017-0036 en
pubs.issue 4 en
pubs.begin-page 546 en
pubs.volume 29 en
dc.rights.holder Copyright: Emerald Publishing Limited en
pubs.end-page 568 en
dc.rights.accessrights http://purl.org/eprint/accessRights/OpenAccess en
pubs.subtype Article en
pubs.elements-id 747937 en
pubs.org-id Business and Economics en
pubs.org-id Graduate School of Management en
pubs.org-id Marketing en
pubs.number 4 en
pubs.record-created-at-source-date 2019-05-14 en

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