Job Quality: The Perceptions and Strategies of New Zealand Workers

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dc.contributor.advisor Boxall, P en
dc.contributor.advisor Delaney, H en
dc.contributor.author Amankwah, Majoreen en
dc.date.accessioned 2019-05-31T02:07:50Z en
dc.date.issued 2019 en
dc.identifier.uri http://hdl.handle.net/2292/46861 en
dc.description.abstract Building on international definitions and theories of job quality, this thesis examined how workers in New Zealand perceive their job quality and the strategies that more vulnerable workers used, and are using, to transition out of jobs of inferior quality. The thesis employed a sequential mixed-method approach, using both secondary and primary data sources. Employees’ perceptions of their job quality were examined quantitatively using data-sets from the 1997, 2005 and 2015 ISSP. These surveys have not yet been interrogated for what they reveal about the dimensions of job quality and employee satisfaction in New Zealand, including the association of a range of personal variables with job quality. The thesis did this, enabling job conditions in New Zealand to be compared internationally. Semi-structured interviews with part-timers, a more vulnerable group of workers, focused on their strategies for improving the quality of their jobs. The results reveal modest changes regarding shifts in job values. Except for job security, employees place a higher priority on intrinsic job values. Only a few differences related to the altruistic drive of women, the desire for flexibility and job security are observed between men and women’s job values. A discernible pattern of differences exists between full-timers and part-timers. Graduates tend to have greater expectations, valuing greater rewards from both intrinsic and extrinsic factors. The overall pattern in job quality is that the average worker has experienced improvements in several aspects of their jobs except for having stressful work. Career prospects tend to be poorer and constitute a key contextual factor. In the New Zealand context, having an interesting job, good management relations and having a less stressful job were strong predictors of job satisfaction for all three surveys. This thesis emphasizes that not all part-time jobs have poor features on all dimensions and so cannot be categorized as always of inferior quality thereby challenging the dual labour market theory’s assumption. Overall, the highly educated had better experiences of the extrinsic features but their jobs were more stressful. The less educated had better experiences with good management relations but were required to exert harder physical effort. The results revealed that the dominant strategies which were successfully implemented by part-timers in transitioning into full-time jobs are speaking up to management and also demonstrating a positive work ethic. en
dc.publisher ResearchSpace@Auckland en
dc.relation.ispartof PhD Thesis - University of Auckland en
dc.relation.isreferencedby UoA99265149913102091 en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. en
dc.rights.uri https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm en
dc.rights.uri http://creativecommons.org/licenses/by-nc-nd/3.0/nz/ en
dc.title Job Quality: The Perceptions and Strategies of New Zealand Workers en
dc.type Thesis en
thesis.degree.discipline Management en
thesis.degree.grantor The University of Auckland en
thesis.degree.level Doctoral en
thesis.degree.name PhD en
dc.rights.holder Copyright: The author en
pubs.elements-id 773537 en
pubs.org-id Business and Economics en
pubs.org-id Commercial Law en
pubs.record-created-at-source-date 2019-05-31 en


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http://creativecommons.org/licenses/by-nc-nd/3.0/nz/ Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by-nc-nd/3.0/nz/

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