What is Important to Older People with Multimorbidity and Their Caregivers? Identifying Attributes of Person Centered Care from the User Perspective

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dc.contributor.author Kuluski, K en
dc.contributor.author Peckham, A en
dc.contributor.author Gill, A en
dc.contributor.author Gagnon, D en
dc.contributor.author Wong-Cornall, CW en
dc.contributor.author McKillop, Ann en
dc.contributor.author Parsons, John en
dc.contributor.author Sheridan, N en
dc.date.accessioned 2019-10-05T08:08:02Z en
dc.date.issued 2019-07-23 en
dc.identifier.citation INTERNATIONAL JOURNAL OF INTEGRATED CARE 19(3):15 pages Article number 4 01 Jul 2019 en
dc.identifier.issn 1568-4156 en
dc.identifier.uri http://hdl.handle.net/2292/48406 en
dc.description.abstract Introduction: Health systems are striving to design and deliver care that is ‘person centered’—aligned with the needs and preferences of those receiving it; however, it is unclear what older people and their caregivers value in their care. This paper captures attributes of care that are important to older people and their caregivers. Methods: This qualitative descriptive study entailed 1–1 interviews with older adults with multimorbidity receiving community based primary health care in Canada and New Zealand and caregivers. Data were analyzed to identify core attributes of care, important to participants. Findings: Feeling heard, appreciated and comfortable; having someone to count on; easily accessing health and social care; knowing how to manage health and what to expect; feeling safe; and being independent were valued. Each attribute had several characteristics including: being treated like a friend; having contact information of a responsive provider; being accompanied to medical and social activities; being given clear treatment options including what to expect; having homes adapted to support limitations and having the opportunity to participate in meaningful hobbies. Conclusions: Attributes of good care extend beyond disease management. While our findings include activities that characterize these attributes, further research on implementation barriers and facilitators is required. en
dc.publisher Utrecht University, Maastricht University, Groningen University en
dc.relation.ispartofseries International Journal of Integrated Care en
dc.rights Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. Previously published items are made available in accordance with the copyright policy of the publisher. en
dc.rights.uri https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm en
dc.rights.uri http://creativecommons.org/licenses/by/4.0 en
dc.title What is Important to Older People with Multimorbidity and Their Caregivers? Identifying Attributes of Person Centered Care from the User Perspective en
dc.type Journal Article en
dc.identifier.doi 10.5334/ijic.4655 en
pubs.issue 3 en
pubs.volume 19 en
dc.rights.holder Copyright: The authors en
dc.rights.accessrights http://purl.org/eprint/accessRights/OpenAccess en
pubs.subtype Article en
pubs.elements-id 780052 en
pubs.org-id Medical and Health Sciences en
pubs.org-id Nursing en
pubs.org-id Population Health en
pubs.org-id Population Hlth Tchg Admin en
pubs.record-created-at-source-date 2019-09-05 en


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