dc.contributor.advisor |
Brent Gallupe |
en |
dc.contributor.author |
Lehmann, Hans |
en |
dc.date.accessioned |
2007-07-04T01:37:05Z |
en |
dc.date.available |
2007-07-04T01:37:05Z |
en |
dc.date.issued |
2001 |
en |
dc.identifier.citation |
Thesis (PhD--Management Science and Information Systems)--University of Auckland, 2001. |
en |
dc.identifier.uri |
http://hdl.handle.net/2292/626 |
en |
dc.description.abstract |
This research project establishes theoretical foundations for a better understanding of the
factors that influence the design, creation and implementation of international information
systems (IIS). Three cases of multinational companies - in 9 locations on 3 continents - were
investigated to that end, using a grounded theory methodology.
Grounded theory was chosen because the paucity of research into international information
systems means that there is an insufficient base for verification-t1pe research approaches'
The traditional grounded theory approach was extended to work with cases, whilst fully
preserving the principles ofjoint coding and collection, constant comparison and theoretical
sampling.
After every case, the relationships between categories were formally subsumed into
theoretical frameworks. As a final step, a substantive theory of the factors influencing IIS
was formulated. It explains the specific nature and architecture of international information
systems, what affects the way in which they are built and why their users will accept or reject
them.
The theory defines a generic architecture, specific for international information systems,
consisting of a 'Central' part, containing shared systems, and 'Local' systems that are unique
for each site. Synchronicity, the degree to which systems require same-time use of identical
data and information, determines the central and local applications. It further governs the
configuration and technical architecture of the IIS.
The 'CentraI'/'Local'debate can become embroiled in antagonistic politics, acted out in an
ever-present 'Force Field'. Two variables influence the intensity of the Force Field
interactions:
o Utitity of the system's functionality lowers the conflict potential all around;
. using the IIS to increase central Control intensifies local management's resistance
against invasion of their'turf .
Acceptance or Rejection of an intemational information system depends on the net-balance
of these opposing forces.
At a more sophisticated level, User/IT Consensus Processes are effective instruments for
neutering faction politics and maximising the Utitity of the resulting system, substituting
'Coutrol' conflict with rational dialogue or amicable persuasion.
Most of the theory can be directly translated into a practical methodology for designing,
building and implementing international information systems. Manyparts of the theory,
however, are still in an 'approximate' state and point to several future research projects- They
will be concemed with refining concepts, constructs and their relationships as well as further
adapting and improving the extended grounded theory methodology used in this study. |
en |
dc.format |
Scanned from print thesis |
en |
dc.language.iso |
en |
en |
dc.publisher |
ResearchSpace@Auckland |
en |
dc.relation.ispartof |
PhD Thesis - University of Auckland |
en |
dc.relation.isreferencedby |
UoA962802 |
en |
dc.rights |
Items in ResearchSpace are protected by copyright, with all rights reserved, unless otherwise indicated. |
en |
dc.rights.uri |
https://researchspace.auckland.ac.nz/docs/uoa-docs/rights.htm |
en |
dc.title |
A grounded theory of international information systems |
en |
dc.type |
Thesis |
en |
thesis.degree.discipline |
Management Science and Information Systems |
en |
thesis.degree.grantor |
The University of Auckland |
en |
thesis.degree.level |
Doctoral |
en |
thesis.degree.name |
PhD |
en |
dc.rights.holder |
Copyright: The author |
en |
pubs.local.anzsrc |
1503 - Business and Management |
en |
pubs.org-id |
Faculty of Business & Economic |
en |
dc.identifier.wikidata |
Q112856855 |
|