Reference:2007 Association of Tertiary Learning Advisors of Aotearoa New Zealand (ATLAANZ) Conference, Auckland, New Zealand, 21 Nov 2007 - 23 Nov 2007. Editors: Manalo E, Bartlett-Trafford J, Crozier S. Walking a Tightrope: The Balancing Act of Learning Advising. Association of Tertiary Learning Advisors Aotearoa New Zealand, Auckland, NZ. 39-61. 2008